Synchronous vs. Asynchronous Communication: What is the Difference?

In veterinary virtual care, communication can occur in two primary formats: synchronous and asynchronous. Understanding the difference is essential for selecting the appropriate platform and ensuring effective information exchange. Synchronous Communication DefinitionReal-time interaction between veterinary professionals and clients (or between professionals). All participants must be available at the same time. Common Examples Advantages Limitations Asynchronous…

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Veterinary Teletriage 101

Teletriage is a type of veterinary telehealth service in which a veterinary professional remotely evaluates an animal’s condition to determine whether immediate in-person care is needed. This preliminary assessment helps prioritize cases, guide pet owners on next steps, and provide reassurance or education about potential urgency. How It WorksTypically, teletriage involves real-time communication—such as a…

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VCPR Explained: The Cornerstone of Virtual Veterinary Practice

A VCPR (Veterinarian-Client-Patient Relationship) is a foundational legal and ethical requirement that dictates when and how a veterinarian can diagnose, treat, or prescribe medications for an animal. In most jurisdictions, establishing a VCPR requires that the veterinarian: When it comes to virtual care, the VCPR remains a core consideration. Many states and regulatory bodies still…

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