Virtual Care Resources

A trusted collection of resources and programming to support you as you elevate your standard of care through the use of virtual care tools.

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Member Resources

A trusted collection of resources and programming to support you as you elevate your standard of care through the use of virtual care tools.

Telemedicine Maps

Virtual Veterinary Care In the United States

Virtual Veterinary Care In The USA Use this interactive map to determine the current VCPR laws in every US state.  Last Updated: September 11, 2025 Suggest a Change Facebook X (Twitter) Linkedin

Virtual Veterinary Care In Europe

Virtual Veterinary Care in Europe Welcome to our web page dedicated to tracking veterinary telehealth policy across Europe. Telehealth has the potential to improve animal welfare, increase efficiency, and expand access to veterinary care for everyone. By tracking veterinary telehealth ...

Virtual Veterinary Care In Canada

Virtual Veterinary Care in Canada Welcome to our web page dedicated to tracking veterinary telehealth policy across Canada. Telehealth has the potential to improve animal welfare, increase efficiency, and expand access to veterinary care for everyone. By tracking veterinary telehealth ...

Mark Five Podcast

The Next Few Years In Telemedicine Legislation

Mark Cushing delves into the state of telemedicine and the telemedicine Virtual Client Patient Relationship (VCPR). He highlights key survey data that showcases the increasing demand for accessible pet healthcare, particularly among millennials and Gen Zs who seek convenient digital ...

What Current Telemedicine Law Looks Like

Mark Cushing discusses the ongoing debate on telemedicine in the veterinary industry, focusing on the pros and cons. The arguments against telemedicine often emphasize the importance of in-person care, and economic concerns for veterinary practices. On the other hand, arguments ...

Recent Changes In Telemedicine And VCPR Legislation

Mark Cushing discusses the progress and challenges of veterinary telemedicine in the last three years. He emphasizes the evolving legislative landscape and the role of the Veterinary Client Patient Relationship (VCPR) in different states. Mark highlights states where telemedicine has ...

Smart VCPR Reform: Guardrails May Be the Key

https://www.youtube.com/watch?v=8v8O-x1xTWo Welcome to a new episode of MarkFive: Policy Off Leash. Today Mark reviews in detail the guardrails that might be the best way to approach reform for establishing a virtual-VCPR. We welcome your questions and comments below. Below is ...

Two States Jumped In: NJ & MI

https://youtu.be/QbxzNnbXJKc The VVCA is back with a new episode of MarkFive: Policy Off Leash. Today Mark dives in to 2 states that recently made regulatory changes allowing a telemedicine VCPR to be established. We welcome your questions and comments below. ...

The VVCA Telemedicine Regulatory Map

https://www.youtube.com/watch?v=IX85Ts8K6UQ Click Here To See The Telemedicine Regulatory Map Hello and welcome to episode seven of Mark Five: Policy Off Leash, and today is a special episode because I'm joined by my colleague, the executive director of the Veterinary Virtual ...

Comparing Telemedicine Policy | AVMA, AAVSB, and VIC

https://www.youtube.com/watch?v=3fNKtml_8z0 Hello, this is Mark Cushing with series 6 of Mark Five, Policy Off Leash. We've had five good discussions on telemedicine and virtual care and the law, if you will, of the regulations in place across the country and ...

What Role Can A Vet Tech/Vet Nurse Play In Veterinary Telemedicine?

https://www.youtube.com/watch?v=eYcQOncx6x4 Hi, this is Mark Cushing and welcome to the fifth episode of Mark Five: Policy Off Leash, where I try to go through the basics about the issues, policies and questions people have regarding telemedicine in the United States. ...

The Ontario Experience: Current State of Telemedicine in Ontario

Hi, this is Mark Cushing and welcome to the fourth episode of Policy Off Leash with the VVCA, giving you a chance to dive into the issues in some detail involving telemedicine, to guide you in making decisions in your ...

FDA Status on Animal Telemedicine

https://youtu.be/mKGC8eGc-2M Welcome to the third in the series of Mark Five: Policy Off Leash, which are short video casts about policies affecting virtual care and veterinary medicine in the United States. We looked earlier at the basic rules right now ...

VCPR Changes Since COVID-19

https://youtu.be/2fwvrnTQ3T4 The pandemic packed a punch, and today Mark Five tackles changes that were made to some veterinary rules, in response to the COVID pandemic. Are these changes here to stay? Listen in as Mark helps us understand these complex ...

The Basics About Telemedicine and the VCPR

https://youtu.be/5_roih7RzZI Video Correction: Indiana belongs in category 3 (Must Have “Seen/Acquaintance with” the animal). It was previously in category 4 (Must Have Examined or Physically Examined Animal). The VVCA proudly presents MarkFive, the first in a series of short videos ...

Guidelines and Best Practices

Quick Start Guide

Our Quick Start Guide for General Telemedicine is a useful tool for conducting a telemedicine audit. You will start by identifying cases in which you currently offer telemedicine, review your technlogy, and consider the transition from free to paid telemedicine.

Principles of Veterinary Telemedicine

The The Veterinary Virtual Care Association (VVCA) has identified eight Principles of Veterinary Telemedicine.

VVCA Model Telemedicine Regulations

The foundation of these recommendations is the trained judgement of the practicing veterinarian.

Case Scenarios for Establishing a Virtual VCR

Real case examples of when a virtual VCPR is appropriate can provide valuable, relatable learning opportunities for veterinarians and the rest of the veterinary healthcare team. They will be posted frequently by VVCA.

Recommended Guidelines For Telehealth Technologies

Aavsb recommended guidelines for the appropriate use of telehealth technologies in the practice of veterinary medicine.

Evaluation and Treatment of Patients

Best Practices: Evaluation and Treatment Of Patients

Downloadable PDF guide outlining the ideal scenarios for using telemedicine in veterinary practice, including postoperative care, medical evaluations, and behavioral consultations.

Legal And Ethical Issues with Delivering Virtual Care

Best Practices: Legal and Ethical Issues with Delivering Virtual Care

Downloadable PDF on Best Practices for Legal and Ethical Issues in Virtual Care. It covers state regulations, VCPR definition, staff training, telemedicine applications, licensing, medical record keeping, malpractice insurance, client communication, and prescribing guidelines for veterinarians.

Client consent form

Client Consent Form for Telemedicine Services

Downloadable consent form to share with clients.

Workflows and Decision Trees

Sample Veterinary Technician/Nurse Telemedicine Flowchart: Asynchronous

Sample Veterinary Technician/Nurse Telemedicine Flowchart: Hybrid w/Curbside

Front Desk Phone Guide

Telemedicine Suitability for Itching/Scratching

Definitions (New)

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Telemedicine and Telehealth: Whats the Difference?

Webinars and Articles

Curated Collection: Webinars & Articles

What You'll Get From the VVCA's Curated Collection: Webinars & Articles

As a member, you'll get a few great benefits from being here:

  • Access exclusive content. We've designed Curated Collection: Webinars & Articles to inspire, instruct, and engage.

  • Get results. As you dive into the content and meet the community here in Curated Collection: Webinars & Articles, you're on a path of mastery. While it's not necessarily easy, the transformation we'll get together matters.

VVCA Content

VVCA Sponsor Content

A few of our (other) favorite things...

Interesting News

Just news related to the veterinary virtual care market. You could find it on Google, but you might have missed this one....

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State Regulations and Advocacy

State Regulations & Advocacy

Stay up-to-date on what is happening in the 50 states

You've studied the regulatory map and you've watched the Mark Five: Policy Off Leash video series. Now what? The VVCA will bring you information on legislation related to veterinary telemedicine and provide updates on their actions right here in this State Regulations & Advocacy resource. We will notify you of calls to action if a piece of legislation needs help moving along or getting defeated. Ask questions and engage - this Community is for you!

Legislative Glossary

Here are some handy definitions that will help you better understand the legislative updates: 

ActLegislation enacted into law, that has been passed by both the House & Senate & signed by the Governor (Source) 

Amend/AmendedAny alteration made (or proposed to be made) to a bill or clause thereof by adding, deleting, substituting, or omitting. (Source) 

AppropriationFunds allocated for various departments of government set aside by formal action for specific use. Allows money to be spent; is not actual expenditure record. (Source) There are committees for this specifically.  

AssemblyA collection of legislative representatives (members of the House or Senate) 

BicameralA legislature consisting of two separate chambers, each serving as a check on the other’s power. (Source) 

Carry Over: Legislation that is held over from the first year of a legislative biennium to the second year

CaucusAn informal meeting of a group of the members; most commonly based on political party affiliation, but may have other bases, such as gender, race, geographic location or specific issue. (Source) 

  • Minority Caucus: A caucus made up of representatives from the chamber’s minority party. 
  • Majority Caucus: A caucus made up of representatives from the chamber’s majority party.  

ChamberOfficial hall for the meeting of a legislative body (Source) in referencing the House or Senate 

Committee: Body of members appointed by the presiding officer (or another authority specified by the chamber) to consider and make recommendations concerning disposition of bills, resolutions and other related matters. (Source) 

  • Subcommittee: subdivision of a committee that considers matters of a specific topic and reports back to the full committee. 
  • Joint Committee: committee composed of members from both chambers. (Source) 
  • Committee Substitute: A bill offered by a committee in lieu of another bill that was originally referred to the committee for consideration; technically, the committee substitute is an amendment to the original bill. (Source) 
  • Committee of the WholeEither house of the legislature sitting in its entirety as a committee to consider bills or issues.(Source)  

Crossed-OverWhen a bill is referred from one chamber from another (House to Senate, or Senate to House) 

Died-In-CommitteeThe defeat of a bill by not returning it from committee to the house for further action. (Only permitted in certain states.) .(Source)  

Engross (Engrossment): Most commonly, the process by which a bill is updated--that is, how adopted amendments and other changes are incorporated into a bill—as it makes its way through the Senate or House.(Source) 

Expunge: An action that directs the removal of specific portions from the journal. This is applicable in situations where objectionable, inflammatory or incorrect matter has been included in the journal. (Source) 

Hearing: Public discussion and appearance on a proposal or bill; usually scheduled by a committee(Source) 

JournalAn official chronological record of the actions taken and proceedings of the respective chambers. (Source) 

Reading: The presentation of a bill and/or its amendments 

  • The first presentation (or first reading) of a bill or its title for consideration. In some states, the first reading is done at the time of introduction. (Source) 

ReferredThe assigning or referring a bill to a committee (Source) (or the other chamber)  

Reported-Out (i.e. Committee Report): Official release of a bill or resolution from committee with (or without) a specific recommendation, such as "pass", "pass as amended" or "do not pass." (Source) 

Resolution: A document that expresses the sentiment or intent of the legislature or a chamber, that governs the business of the legislature or a chamber, or that expresses recognition by the legislature or a chamber. (Source) 

Session (Regular)Meeting intended for legislatures to conduct their usual and ordinary business. (Source) 

  • Executive Session: A session excluding from the chamber or committee room all persons other than members and essential staff personnel. (Source) 
  • Joint Session: A combined meeting of the Senate and House in one chamber (Source) 
  • Limited Scope Session: A meeting limited to addressing a specific issue (commonly these are fiscal issues) (Source) 
  • Special or Extraordinary Session: Meeting intended for the legislature to conduct business that was not completed during the regular session, or to address an emergency, or an emerging issue. (Source) 

Sine DieFinal adjournment of the assembly without a day being set for reconvening. (Source) 

Status of the Bill: The progress of a bill at any given time in the legislative process. It can be in committee, on the calendar, in the other house, etc. (Source) 

Strike Out: The deletion of language from a bill or resolution. (Source) 

Table or Lay on the Table: To set aside a matter for possible consideration at a future time.

TransmitTo move a bill from one chamber or branch to another.  

Withdrawn/To withdrawTo remove a bill, amendment, or other legislative matter from a committee or from further consideration by the legislative body. (Source) 

West Region

States included in the West Region:
Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon and Washington.

Midwest Region

States included in the Midwest Region:
Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, Ohio and Wisconsin.

Southwest Region

States include: Arkansas, Colorado, Louisiana, Montana, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Utah and Wyoming.

Northeast Region

States included in the Northeast Region:
Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia and West Virginia.

Southeast Region

States included in the Southeast Region:
Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina and Tennessee.